July 23, 2020
Websites have a huge influence on defining the credibility and standard of a business. A visitor may judge the efficiency and productivity of business on the idea of their website experience. Managing the fluctuations of business is the trickiest and inevitable skill. The business that survives the greatest of tides will be admired and listed on top of the success stories. This is one of the rare situations where every industrialist and restaurateur are thinking about creative ideas to outsmart their competitor. The differentiation between winners and losers is that winners attempt to become successful.
Most restaurants followed the traditional business model till the last decade. The customer placed the food order by a phone and went to restaurant for collecting the food package. This traditional type had a maximum share in the market. The Revolution of the restaurant ordering system is really astonishing. It is experiencing a swift change in the meal dispatch process. New business models are racing to get tech-savvy consumers across the world. They are allowing consumers to buy the food from a wide range of hotels in a single tap of smartphone. Thus, the digital technologies reshape the restaurant industry.
The online ordering process is a customary process for tech-savvy persons. Two models of online platforms have emerged namely new-delivery players and food aggregators. Both types permit customers for seeing the list of foods, prices, offers, and order placement. New-delivery players develop their own delivery network and provide dispatch for hotels that don’t have own vehicles and staff. They will get a fixed percentage of the food price from the hotel and a minimum charge from foodies. In contrast, the food aggregators model follow the traditional model concept where eating houses receive orders from consumers and they collect a certain percentage of the food price from the hotel. Food dispatch is handled by the hotel staff.
Restaurant ordering system is upgraded with the following features for helping restaurateurs to supervise, promote divergent aspects of their business more efficiently. It enables the restaurant management team to automate the process. This system optimize the supply chain to prevent losses and boost sales. The network between hunger end consumers and hotels has been connected with mobile applications. The automated process takes care of ordering and dispatching. This ordering system has amazing features like order management page for hotels, smartphone applications for riders, and admin dashboard for business operators.
Pick-up and Delivery: Pick-up means that the consumer comes to the hotel for collecting the recipe and take it into their workplace or home. Delivery service is a dispatch process where the eating house or third-party company delivers the recipe to the consumer at his place.
On-demand delivery: Consumers can place online food orders whenever required and get the meal package within a hour. If any consumers need this service, then they will post their order in the restaurant ordering system. Their delivery team provide the recipe as soon as possible.
Dine-in facility: Consumers go to the restaurant for the relaxed experience of eating and hanging out with their friends and families. They prefer to sit within the hotel and enjoy the meal.
Table booking: Table reservation is an appointment made beforehand to possess a table available at the hotel. Consumers will go to the hotel on the scheduled time and provide fresh orders.
Schedule order: Tech-savvy consumers are scheduling food orders for family functions, festivals, and business meetings. They provide the food order a couple of days ahead. They will get their favorite recipes at their location from the restaurant as per the agenda.
Corporate party orders: Consumers have chosen the venue for corporate parties. The hotel will decide in-house catering or hiring an external caterers depends on the type of the venue and give the food items as per the order.
Order notifications: It gives the power to the restaurant for informing the order status to the buyer. It notifies the order confirmation, pricing, and delivery scheduling to the consumer.
Kitchen Automation: If the hotel receives an online order from the buyer, then the hotel admin will confirm the order. The kitchen head receives the order and takes the print of it. He will assign the cook to complete the food preparation process.